Honkatalot is a Finnish family-owned company in which know-how on wood processing has been passed on from generation to generation over a hundred years, in four generations.
The company manufactures each home individually in Finland with the most progressed woodworking technology available. The information flow between sales team, marketing, external designers, production facility and even the end-customer needs to be transparent in order for them to reach their goal: a 100% customer satisfaction.
Honkatalot faced the common issue of having their information spread out between different systems. which made it challenging to know which information was most up-to-date and how to get the project pipeline to work seamlessly.
With Hailer, the big picture is easily seen by the management team, and project team members can find the relevant project information in one place. Simply put, the whole process from lead to after sales service can be managed in one place, especially when different people work on different parts of the project at each given time.
The biggest benefit is collecting all information (files, discussions, people) related to a case into one place. In addition, the management team can use Hailer to inform the employees about interesting news, post company updates, and also share pictures from housing fairs.
Hailer is closely collaborating with Honkatalot in the future, exchanging information about future feature needs and the development roadmap to keep both parties in the loop of what’s going on. Honkatalot recommends Hailer for anyone managing projects with more than one people as part of the team, as “it is a very effective tool to manage the projects”.
Visit the Honkatalot website to find out more about their awesome homes: http://www.honkatalot.fi/
”Information was not in one place - now it is - that is simply a very important feature. If there is a project with one or more people involved, Hailer is a simple but very efficient tool to manage the project.Mikko VainionpääOwner of Honkatalot