Case Study

Tailor-made management system for Aboa Services

Aboa, based in Turku, offers a wide range of conference, meeting and event services. They are specialized in scientific and academic events. They offer tailor-made event packages ie. planning of event concepts, participant administration, financial services, booking of event venues, catering and accommodation, exhibition services, event communication and marketing services, and mobile meeting applications.

Even Aboa has a long history they were lacking a project management system. International congresses or events usually take long to plan and are complex projects to manage. Structured information management is a must. They had also experienced the challenges of fragmented communication.

One system for business management

The cooperation between Aboa and Hailer started already during summer 2018. Aboa uses Hailer for end-to-end project management and customer relationship management. Hailer simplifies the complex task management of large events. It is also intuitive to use and all project information is in one place.

In addition, Hailer instant messenger replaces the need for internal e-mails. All communication stays in the right context, which makes onboarding of the new project members easy. Hailer offers also features that enable invoicing and sales forecasting. Furthermore, Aboa utilises Hailer for internal government and human resources management. The platform is constantly developed further.

“What is great about Hailer that all the process management functions are fully customizable. Our processes and projects are exactly as we need. We did not need to change our processes to suit a system. We are a small company and it is convenient that one platform covers various requirements. This way we avoid having multiple systems for different purposes.” says Aboa Director Gunilla Sjöberg

Read more about Aboa Congress & Events

Use Hailer for #projects

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